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Best Auto Repair, Murrieta

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Leading Experts in Lexus, Toyota, Honda, and Acura Vehicles.

European and Domestic vehicles welcome.

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 18 Verified Review(s)

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 951-677-0027 or make an appointment online!


what our customers say

Jeff and his staff are honest and dependable. They are the best in town. A+
S
, 04/26/2023

Went in for an oil change and an AC filter change, it was a great price and they even let me know about a problem with my catalytic converter. My car smells amazing and the price was amazing and they fit me in the next day. Thank you so much!
Y
, 03/01/2023

Seemed very very reasonable and didn't do any anything that didn't need to be done and then Jeff even them made a list of all the stuff upcoming that will need to be done on my van and he just took care of the transmission pan gasket and I thought it might have been the oil pan gasket and and he said it was a transmission so very fair and I even saved money.
E
, 02/09/2023

The customer service was excellent, fair prices, booked my appointment same day, quick service with helpful feedback. Would recommend this place to anyone looking for automotive maintenance needs.
C
, 01/31/2023

Jeff is awesome and honest! Definitely going back again. Prices better than dealership rates. I totally trust him with the diagnostics of my car :-) Works on hybrids as well and very knowledgeable
T
, 01/14/2023

Steve and Jeff are awesome. They are honest and do quality work.
T
, 12/05/2022

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