Alternative Automotive
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
MD Boy, 04/11/2024I tried Alternative Automotive based on all the positive reviews, and they did not disappoint. I found Jeff to be knowledgeable, insightful, friendly and professional. He addressed every expectation and question I had regarding the 90k mile check-up for my 2013 RX350. Without asking, their inspection validated some prior concerns I had with the local Lexus dealership. That is, things that were supposedly in need of repair was not the case (Lexus dealer tried to upsell me). Jeff made some recommendations based on the upcoming 120k mile check-up down the road. I found the AA facility to be clean and orderly with care taken to my car. Needless to say, it runs great, and I feel confident regarding an upcoming road trip. I'll be bringing in my 2006 LS430 later this summer and highly recommend AA to anyone who wants quality work done on their vehicle and at a fair and reasonable rate (well below the excessive charges the dealership demands).
Get free Coupons
Take advantage of these great offers!
SYNTHETIC BLEND 5K SERVICE $69.95
Includes: 5W30 Synthetic Blend Oil.
Most vehicle. Cannot be combined with other discounts. Certain restrictions apply.
$49.95 ROAD TRIP SAFETY INSPECTION
Inspect oil & filter, check belts & hoses, inspect brakes & tire condition, top off fluids, and inspect suspension and ball joints.
Most vehicle. Cannot be combined with other discounts. Certain restrictions apply.
FREE CHECK ENGINE LIGHT SCAN
$89.95 WHEEL ALIGNMENT
Most passenger cars and light trucks.
European and modified suspensions price will vary.
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